We apologize for longer-than-usual hold times when calling URS customer service. If you’re having trouble logging into the new URS Member Portal or accessing your new Member ID, these tips may help.
URS Will No Longer Accept Old Paper Forms
Our new Member Portaloffers many online features, such as requesting withdrawals and rollovers. For many other requests, the system generates custom forms. As of June 1, 2026, we no longer accept any old paper forms created before the new Member Portal. Whenever possible, we encourage you to complete transactions online. If you can't find it online, please contact us.
We apologize for longer-than-usual hold times when calling URS customer service. If you’re having trouble logging into the new URS Member Portal or accessing your new Member ID, these tips may help.
URS Will No Longer Accept Old Paper Forms
Our new Member Portaloffers many online features, such as requesting withdrawals and rollovers. For many other requests, the system generates custom forms. As of June 1, 2026, we no longer accept any old paper forms created before the new Member Portal. Whenever possible, we encourage you to complete transactions online. If you can't find it online, please contact us.